Airport Angels airport service

extra assistance at the airport for your child

Student at the Airport

Bright World strives to offer our students the best service possible but sometimes things happen that are outside our control that make life difficult for us all. Our airport transfers are a part of our service that we need to get just right. Arriving in the UK on your own as a child can be daunting and worrying and if you cant find your driver or they are delayed because of unavoidable traffic delays or car problems. If these delays occur, children not travelling as part of an airline Unaccompanied Minor Service (UM) can find themselves at an airport alone and waiting for their driver.

Airport Angels

Student at the Airport

These instances are few and far between but for parents who want to make every assurance possible that this will not happen, Bright World is pleased to offer this extra level of care in our Airport Representative Service in association with close partners, Airport Angels. With the help of Airport Angels and their associates, Ace Handling, we are able to offer both landside and airside meet and greet and a departure escort to boarding service to all Bright World Guardianships’ students.

fees and what is included (inclusive of VAT)

Arrival

Landside Meet and Escort to meet driver

Heathrow and Gatwick (all terminals) ..................................................... £48.00

Stansted, Luton, London City, Manchester, Birmingham, Glasgow .......... £60

Airside Escort through immigration and to driver

Heathrow and Gatwick (all terminals) ...................................................... £138

Stansted, Luton, London City, Manchester, Birmingham, Glasgow .......... £138

Departure

Escort through passport control and to Boarding Gate

Heathrow and Gatwick (all terminals) ..................................................... £150

Stansted, Luton, London City, Manchester, Birmingham, Glasgow .......... £150

Emergency service for any Bright World student who has not booked the above service in advance but needs it on the day ...................... the above plus £60

The above prices include 2 hours with a chaperone for Landside Arrival and up to 3 hours for Airside Services.

Your child will not be left unaccompanied but additional hours are charged at £18 per hour. The costs of the service will be deducted from your Bright World Disbursements account. 100% cancellation will be levied for cancellations less then 24 hours of booking.

A supplement of 50% will be added for those booking the service on a UK bank holiday.

Cancellation

Cancellation: Within 48 Hours of service – Airside 50%

Out of Hours (hours between 21.00 and 06:00) £15.00 per hour

advice

confirmation

Shortly prior to your child’s arrival/departure you will receive a confirmation of your Airport Angel Representative by email from our Travel Department. This will enclose a profile of your representative and clear instructions for your child.