our verification checks when students stay with family or friends during the holidays

is staying with a family friend a good thing?

When students ask to stay with friends and family during the holidays, it is very important that as guardians, Bright World, check that the proposed arrangements are safe and appropriate.

We don’t discourage students from going to stay with school friends or if they have relatives in the UK and want to spend holidays with them. These arrangements can work really well and make for a more enjoyable break and can save overseas parents money.

However, experience has taught us that not all family friends and arrangements made by students are what they seem. Sometimes the adult taking responsibility for the student doesn’t really understand the responsibilities they are taking on. In other cases, they may not be who they say they are. Furthermore, following the release of the new National Minimum Standards for Boarding, Schools have new responsibilities when it comes to all educational guardianship arrangements.

 

 

what are our rules?

Rules and guidelines

If students choose not to stay with a Bright World host family then they need to know what the rules are. 

  • We do not allow students to stay in University or college residences under any circumstances.
  • We do not allow students to stay in hotels unless supervised and accompanied by an adult of 25 or over.
  • We do not allow students to stay with anyone who does not agree to supervise the child and who is not 25 years old or over.
  • We need to see the Photo ID of the supervising adult who will be looking after the child.
  • We need to receive an Accommodation and Permission form from parents authorising the stay.

how do we check arrangements out?

Each time someone says they are staying with a friend or family member, we have a rigorous process in place to make sure all is at it seems and all arrangements are in place.

The Permission Form requested from parents will include details of the supervising adult and the arrangements. We then need to check that the person on our permission form is going to be supervising the child, understands their responsibilities and has appropriate facilities to keep the child safe and happy during the holidays.

  • We make a phonecall to the supervising adult listed to cross-check their ID.
  • We ask them what the sleeping arrangements will be for the holidays and find out if anyone else will be staying at the property.
  • We use google map street view to see the house and check the address.
  • We check with them that they are going to collect and drop the student off and know timings.
  • We check they are happy with all the arrangements and know they need to supervise students of different age groups .
  • Finally, we make sure they have our emergency contact number in case there are any problems they can get in touch.

If we are not happy with any aspects of the verification process we will ask for an online video call with the Family Friend and the overseas parents to double check. If we are still not happy, we will not authorise the stay and will insist on a host family.

 

how did it all go?

Bright World student feedback

We then have an online, mobile-friendly feedback form that we send to students after they have stayed with a family friend or school friend. Just because we are not making the arrangement ourselves we still have duty of care to make sure the students have been happy.

Bright World Buddies will also ask questions about holiday times during each student's general welfare visits in order to check that their holiday times have been positive and enjoyable. Any negative feedback is followed up on with schools and parents.

Making such rigorous checks on family and friends hosting our students may seem intrusive and unnecessary to some. However, I make no apology for asking these questions and making the checks if if means our students will be safe and well looked after.
Lana Foster, Managing Director

find out more

Learn more

find out more

  • find out more about UK Guardianship with Bright World and how to join our programme